Job Description

Technical Support Engineer
  • Virugumbakkam, Chennai
Posted on 18-10-2024
₹ 35,000 / Month
Male
Technical Support Executive
Products and Services
3-5 Years
Degree in CSE,ECE,EEE or related to this field
Job Description:

We are currently hiring a presales specialist to join our business and provide presales support to our customers

Requirement:
  • B.E. in CSE,ECE,EEE or related to this field
  • Prior Experience with in presales(B2B) and IT sales.
  • Should have strong problem solving and prioritization skills
  • Should have strong presentation skills, superior listening, verbal and written communication skills.
  • Excellent interpersonal skills and adapt at working with multiple stakeholders.

Responsibilities::
  • Developing solutions and organising,planning,creating,and delivering compelling proof of concept demonstrations.
  • Ensuring solutions stated in the statement of work are best practice and in line with client requirements.
  • Maintain regular attendance and punctuality
  • Familiar with CRM and cloud telephony systems and practices.
  • Managing sales bid process by responding to RFI and RFP.
  • working closely to sales to ensure successful closure of the sales process.
  • Identify customer needs,clarify information,research every issue,and provide solutions.
  • Keeping abreast of market trends and product and competitor landscapes.

Required Knowledge, Skills
  • Network Configuration, Troubleshooting, Security Awareness, Customer Service, Protocols Knowledge; Completion of CCNA and CCNP courses is added valuable advantage

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